No, you don’t need to be home during the cleaning. Many of our clients choose to go about their day while we handle the job. You can provide us access through a lockbox, door code, or key, whatever you’re most comfortable with.

The number of cleaners sent to your home will depend on the size and scope of the cleaning job. We send one or 2 cleaners for one bedroom apartments and a team of more then 2 cleaners for larger homes or complex tasks. Our goal is to clean efficiently without rushing, so we assign the right team to meet your needs.

You can reschedule or cancel up to 24 hours in advance. We understand that life can be unpredictable, and we’re happy to accommodate changes when needed. Just give us a quick call or message and we will work with you to find a new date and time that works best for you.

Applicable cancellation charges may apply.

Yes, we proudly offer a 100% satisfaction guarantee on all our cleaning services. If something doesn’t meet your expectations, just let us know within 24 hours, and we’ll come back to fix it. 

Yes, we do our best to assign the same cleaner or team for recurring appointments. This helps build trust and ensures consistency in the quality and care you receive in every visit. Sometime, we need to send a different cleaner because of scheduling conflicts or other factors. We aim to fulfil your needs for your peace of mind. 

Not at all. Our cleaners arrive fully equipped with eco-friendly, non-toxic cleaning supplies and tools. If you have specific products you’d like us to use, we’re happy to follow your preferences.

In a standard 3-hour session, we can thoroughly clean key areas such as bathrooms, kitchen, and living spaces based on your priorities. We make every minute count by focusing on the tasks that matter most to you.